Terms and conditions of the Sultan website for selling household products

1. General framework:

These terms and conditions regulate the use of the Sultan website for selling household products and all services provided through the website.

2. Agreeing to the terms:

By using the site, you signify your agreement and acceptance of all terms and conditions stated here.

3. Prices and payment:

All prices displayed on the website include value added tax and are subject to change without prior notice.

The customer must pay the full value due before receiving the product.

4. Shipping and delivery:

Products are shipped to the customer to the address specified upon completion of purchase.

Additional shipping and handling fees may apply depending on destination and weight.

5. Return and exchange:

Customer can return products unused and in original condition within 14 days of purchase for a refund or product exchange.

The original invoice must be attached to the product to be returned.

6. Responsibility:

Al-Sultan website does not bear any responsibility for any direct or indirect damages resulting from the use or inability to use the website or any of the products sold through it.

7. Intellectual property rights:

All content displayed on the Site, such as images, text and trademarks, is protected by intellectual property rights and may not be copied or used without prior permission.

8. Changes to Terms and Conditions:

Al-Sultan website has the right to amend the terms and conditions of service at any time without prior notice. The User should review the Terms periodically.

9. Applicable law:

These terms and conditions are governed by the laws of the country from which the website is operated.

10. Communication:

Customer service can be contacted via email or mobile phone listed on the website for any inquiries or complaints.